Dr. Linda Leung

Specialist in Human-Centred Design, Digital Innovation and Transformation

Linda Leung is a senior user researcher and technology professional with 20 years’ experience in the ICT industry and academia in Australia, the US and UK. Linda leads research teams, services and projects that inform the design of customer experiences and is the author of pioneering books on the digital divide and refugees, design experience and virtual ethnicity. She is also an Associate Professor at the University of Technology Sydney (UTS).

Linda has a demonstrated capacity to influence at C-level, communicate with clarity on research design and implementation, interpret results to inform evidence-based corporate knowledge, and design user experiences with impact.

Linda has:

• Managed IT consultancy projects across media, telecommunications, not-for-profit and government sectors.

• Facilitated collaborations between university and industry, especially startups and digital businesses.

• Played key leadership role in directing programs and curriculum design as a design thinker with an entrepreneurial mindset.

• Proactively and successfully sought real-world R&D opportunities for students by bringing industry start-ups into the classroom